FAQs

When to play

What are the dates of the MONOPOLY promotion at McDonald’s 2024 UK?

When will promotional packaging be available in-restaurant?

When will the Digital Peel game open?

When do I have to make my prize claim?

Who can play

Who can play the MONOPOLY promotion at McDonald’s 2024 UK?

What is the age limit this year for MONOPOLY promotion at McDonald’s 2024 UK?

I am under 18 – can I still buy menu items which qualify for a game pieces label, even though I can’t play?

My child who is under 18 made a purchase and was provided with game pieces but has been told they cannot play or claim any prize – why is this?

What you need to play

What is a MONOPOLY promotion at McDonald’s 2024 UK label?

What is a game piece?

Do I have to make a purchase to get a game piece and which menu items do I have to buy?

Where can I buy qualifying menu items to get a game piece?

Can I order qualifying menu items through the McDonald’s (UK) app or via McDelivery®?

Will the game pieces run out at a McDonald’s restaurant and why does this happen?

Do you do anything to make sure that game pieces are obtained fairly?

I have a Game Piece from a previous MONOPOLY at McDonald’s promotion, can I use it?

What else do I need to play?

Ways to play

What are the different ways to play the MONOPOLY promotion at McDonald’s 2024 UK?

What type of game piece will I get when I peel it off the game pieces label?

How do I “bank” my Property Game Pieces and what does this do?

What is Mr Monopoly Bonus Reward?

What will happen by playing Digital Peel?

What do I do with my game pieces after a claim?

How do I see what I’ve collected or been awarded?

Problems entering a game?

I have a faulty game piece, what do I do?

Why are pages on the MONOPOLY promotion at McDonald’s 2024 UK not loading properly via the McDonald’s app?

Prizes, Bonus and Prize Claims

To see the prizes available to win view the ‘All Prizes’ page at monopoly.mcdonalds.co.uk, or alternatively view the prize-table at mcdrules.co.uk for fuller details of the prize-pools, prize-descriptions, conditions and claim-processes.

What is Mayfair Monday and how can I win?

What are the dates for Mayfair Monday?

I think I have won. How do I claim a prize or my Rewards points from the Mr Monopoly Bonus Reward game?

Can I redeem my MONOPOLY promotion at McDonald’s 2024 UK food voucher-prizes through the McDonald’s (UK) app?

Can I redeem my MONOPOLY promotion at McDonald’s 2024 UK food vouchers and food prizes via McDelivery®?

Why am I not able to complete checkout with Wrap of the Day in-app when trying to redeem certain prizes or offers?

Problems redeeming an instant win food voucher-prize on the Self Order Kiosk or the McDonald’s (UK) app?

How soon will I receive my prize?

Do I still need to keep my game pieces after claiming my prize?

Can you substitute or transfer a prize?

Problems with Claiming?

Gold card - what do you win?

Gold Card Offer

Can I buy a Gold card separately?

What is the Bank or Swap Peel?

What is a commonly found Property?

Can I go back once I have made a choice?

I’ve swapped my Property but I have received the same Property, can I swap again?

I swapped for a Prize Draw entry, what does this mean?

I swapped for a Prize Draw entry, when will I be notified if I won?

I didn’t get an e-mail confirming my Prize Draw entry, why?

I’ve been notified that I have won the Bank or Swap Prize Draw £100k Cash Prize, how do I claim my prize?

I navigated away from the Bank or Swap Peel screen, what do I do?

When will my Bank or Swap Peel decisions expire?

Miscellaneous Issues

I have ordered McDonald’s food via McDelivery® and have a problem. What should I do?

Do people really win?

How can I find out about how my personal data will be managed, should I provide any?

Is it possible to claim a prize through X (Twitter), Facebook, Instagram, Snapchat or TikTok?

Where can I find all the latest MONOPOLY promotion at McDonald’s 2024 UK news and updates?

My question hasn’t been answered by any of these FAQs, so what do I do now?