Monopoly 2025

Frequently asked questions

Got questions? We’ve got answers. Below you’ll find everything you might want to know about the MONOPOLY Promotion at McDonald’s UK 2025.

When to play

What are the dates of the MONOPOLY Promotion at McDonald’s UK 2025?+

When will promotional packaging be available in-restaurant?+

When will the Digital game open?+

When do I have to make my prize claim?+

Who can play?

Who can play the MONOPOLY Promotion at McDonald’s UK 2025?+

What is the age limit this year for the MONOPOLY Promotion at McDonald’s UK 2025?+

I am under 18 – can I still buy menu items which qualify for a Game Pieces label, even though I can’t play?+

My child who is under 18 made a purchase and was provided with Game Pieces but has been told they cannot play or claim any prize – why is this?+

What you need to play

What is a MONOPOLY Promotion at McDonald’s UK 2025 Game Pieces label and what is a Game Piece?+

Do I have to make a purchase to get a Game Piece and which menu items do I have to buy?+

Where can I buy qualifying menu items to get a Game Piece?+

Can I order qualifying menu items through the McDonald’s (UK) app or via McDelivery®?+

Will the Game Pieces run out at a McDonald’s restaurant and why does this happen?+

Do you do anything to make sure that Game Pieces are obtained fairly?+

I have a Game Piece from a previous MONOPOLY at McDonald’s Promotion, can I use it?+

What else do I need to play?+

Ways to play

What are the different ways to play the MONOPOLY Promotion at McDonald’s UK 2025?+

What type of Game Piece will I get when I peel it off the Game Pieces label?+

How do I ‘bank’ my Property Game Pieces and what does this do?+

What will happen by playing a Digital Entry?+

What do I do with my Game Pieces after a claim?+

How do I see what I’ve collected or been awarded?+

I’m having problems entering a game – what do I do?+

I have a faulty Game Piece, what do I do?+

Why are pages in the MONOPOLY section of the McDonald’s (UK) app not loading properly?+

Prizes and Prize Claims

To see the prizes available to win view the ‘All Prizes’ page at monopoly.mcdonalds.co.uk, view the ‘All Prizes’ section of the MONOPOLY section of the McDonald’s (UK) app, or alternatively view the prize-table at mcdrules.co.uk for fuller details of the prize-pools, prize-descriptions, conditions and claim-processes.

I think I have won. How do I claim a prize?+

Can I redeem my MONOPOLY Promotion at McDonald’s UK 2025 food voucher-prizes through the McDonald’s (UK) app?+

Can I redeem my MONOPOLY Promotion at McDonald’s UK 2025 food vouchers and food prizes via McDelivery®?+

Why am I not able to complete checkout with Wrap of the Day in-app when trying to redeem certain prizes or offers?+

Problems redeeming an Instant Win food voucher-prize on the Self Order Kiosk or the McDonald’s (UK) app?+

How soon will I receive my prize?+

Do I still need to keep my Game Pieces after claiming my prize?+

Can you substitute or transfer a prize?+

Problems with Claiming?+

What is a Gold card and what do you win?+

What is included with a Gold Card Offer?+

Can I buy a Gold card separately?+

Miscellaneous Issues

I have ordered McDonald’s food via McDelivery® and have a problem. What should I do?+

How can I find out about how my personal data will be managed, should I provide any?+

Is it possible to claim a prize through X (Twitter), Facebook, Instagram, Snapchat or TikTok?+

Where can I find all the latest MONOPOLY Promotion at McDonald’s UK 2025 news and updates?+

My question hasn’t been answered by any of these FAQs, so what do I do now?+

Download the McDonald’s app to play

If you don’t have our app, get it here! Scan the QR code for Android or iOS